GOODTrustindex verifies that the original source of the review is Google. Allan Koether from Ikon Windows came out and addressed minor issues post installation. He was very professional and properly addressed all of our issues!👍Trustindex verifies that the original source of the review is Google. I had the pleasure of working with Timothy Mark, and I can confidently say he deserves a full 5-star rating! From start to finish, Timothy was professional, knowledgeable, and incredibly attentive to my needs. He made the entire process seamless, answering all my questions with patience and providing excellent guidance every step of the way. His customer service was top-notch, and I truly felt valued throughout the experience. If you’re looking for someone who goes above and beyond, I highly recommend Timothy Mark & IKON Windows & Doors!!!Trustindex verifies that the original source of the review is Google. The slider to the lanai has been very hard to slide and extremely noisy. I had tried WD40, Silicon spray, and just about everything I knew to fix the problem. Dom came out, looked, listened, and determined that the rollers were bad. He went to the local hardware store to buy the necessary replacement parts, (not a triviality, since the door is 38 years old), and within 2 hours had installed the parts, and adjusted the height of the door. He even took a video of the parts and install, for reference, if needed later. Thanks for the quick service, and smiling face.Trustindex verifies that the original source of the review is Google. Timothy Mark was a great help before, during and after the sale! He kept me in communication with the team and smoothly handled any glitches along the way. The end result is fantastic.Trustindex verifies that the original source of the review is Google. Got hurricane windows over the summer just in time for hurricane season and have not had to worry about our windows in hurricane prep, I can appreciate that a lot. Timothy was easy going, relatable and nice to work with throughout the entire process! I’d recommend him and Ikon to anybody looking for an upgrade 👍🏻
